Shipping

By: Regan Thompson/Kieran Thompson   On: 2 August 2018 

We only charge a $5 Flat Rate for Shipping on Australian Orders.
This is for Standard Australian Shipping. 

All of our shipping options are a single flat rate.


Standard Australian Shipping $5.00 
(dispatching daily)
Express Australian Shipping $19.95 (dispatching daily)
New Zealand Express Shipping $19.95 (dispatching daily)
International Express Shipping $29.95 (See details below)

Australia and New Zealand
Your order will be packed and dispatched on the same business day*, by passionate scooter riders just like you!
(please scroll to the bottom to see exceptions).
Once your order has been picked up by AusPost you'll recieve a notification email with your tracking number.
Your order will arrive days after and if nobody is home to receive the goods a collection card will be left in your mailbox - Take this card to the Post Office to collect your goods.

All orders are registered, insured and fully trackable with the tracking number provided.
Standard Shipping times are as follows:
  • QLD, NSW, ACT, 1-4 Working days
  • VIC, SA 2-5 Working days
  • WA, NT, TAS 5-8 Working days
  • WA - 5 to 8 Working days
  • NT - 5 to 9 Working days
  • TAS - 5 to 9 Working days
NEW ZEALAND - AusPost states 2-3 working days in most cases. In our experience it can sometimes take up to 4-5 working days.
In some cases New Zealand Customs may charge you an import fee based on the cost of your goods. This is out of our control and when ordering from overseas it is your responsibiity to be aware and prepared for this possibility. You can find the New Zealand duty estimator here. It appears that NZ orders over $345aud (in total) attract an import duty where as orders below that do not - If your order is bigger than this consider ordering 2 seperate orders as paying 2 shipping charges will be less than the import duty.  

Express Shipping times as stated by Australia Post here.
2 business days excluding the day your order was placed.
Covers 80% of Australian business addresses, private addresses and Post Office Boxes.
Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.
If your item is for an address outside the Express Post network, AusPsot will use the fastest possible transport links.
 
International Shipping
Your order will still be packed and dispatched on the same business day*, by passionate scooter riders just like you! 
Once your order has been picked up by AusPost you'll recieve a notification email with your tracking number.

Available to Select Countries
We are currently expanding our business to provide all our products to our supporters world wide. As we manage to secure our processes we will strive to provide to more and more countries but to begin with we are only able to ship to the following international locations:
  • Canada
  • France
  • Ireland
  • New Zealand (as above)
  • United Kingdom
  • United States

Shipping to these countries will be provided via International Express Shipping at a flat rate as detailed above.

If your country is not currently listed for international shipping and you want to support rider owned and get your scooter parts from Syndicate Store please reach out to us at contact@syndicatestore.com.au or via the site contact form. The team are always ready to figure out a way to help you. If it means getting more people riding we'll make it happen.

If you have any concerns about your international shipping order or would like to learn more please ask at contact@syndicatestore.com.au.

Intenational Express Shipping Durations

  • Asia - 4 to 6 working days
  • U.S.A. - 5 to 7 working days
  • United Kingdom - 5 to 8 working days
  • Europe - 5 to 8 working days

NOTE: any customs or import duties are payable by buyer. We recommend you contact your countries customs department.

Shipments to countries outside of Australia can be subject to duties, tariffs, taxes, value added texes (VAT) and other charges that are beyond the control of Syndicate Store.

Such fees are the responsibility of the buyer, are not and can not be included in the shipping charges. They are normally collected by the delivering shipping company and are not to be confused for additional shipping charges. Syndicate Store encouages you to contact your country's local customs office for more information.

We currently ship to the countries marked in Red below:

Countries that Syndicate Store ships to.

* exceptions on shipping times.
As of March 2019 we are trialling various warehousing and fulfilment methods in the interest of stocking a fuller range of products on our online store. The vast majority of our products are not affected by this trial but if you happen to order a product that is involved in this trial you may experience an additional approx 3 days in order processing. If there are multiple items in a affected order you may recieve your order in 2 seperate parcels each with their own tracking which will be emailed to you.
If you order a product affected by this trial you will recieve a courtesy email advising you within 1-24 hours.
Thankyou for your understanding and continued support as we trial new ways to make more, high quality scooter parts available to you through our Rider Owned Scooter Shop.